The EMERSON Spare Parts team from Singapore recently visited Transwater API to review the business growth and strategy plan for KOB3, focusing particularly on FISHER spare parts. During this visit, they shared valuable insights and formulated new strategies to better meet customer needs. Additionally, the session aimed to enhance the technical skills and expertise of the Transwater Inside Sales team.
Participants concentrated on continuous improvement and operational excellence, discussing ways to optimize workflows and learning from EMERSON’s expertise to enhance their service. This session was crucial for gaining insights and driving improved performance within the team.
The event included representatives from all PPS Inside Sales regions and the HQ Valve AE team. Jessica Tan from EMERSON Singapore led the training, with support from the EMERSON Nilai Quote team. This initiative underscores our commitment to delivering outstanding service and adapting to our customers’ evolving needs, thereby strengthening our partnership.
